Performed routine maintenance on gas furnace including cleaning, flame sensor inspection, and condensate system check. Examined heat exchanger for defects and replaced MERV 16 filter. Provided customer with estimate for Wi-Fi thermostat upgrade.
Responded to no heat complaint on 15-year-old LP furnace. Diagnosed plugged condensate trap which was cleaned to restore operation. Inspection revealed rusted burner assembly, deteriorating flame sensor, and noisy inducer motor. Heat exchanger inspection showed no cracks or holes. Recommended replacement of damaged components and scheduled follow-up service advisor consultation.
Performed scheduled maintenance on IBC combi boiler as part of recurring service agreement. Found heavily plugged heat exchanger which required extensive cleaning; also flushed condensate, cleaned flame sensor, and restored system pressure to proper level from 8 psi. All operations verified normal after service completion.
Performed comprehensive HVAC maintenance service including replacement of Honeywell steam humidifier canister, air filter replacement, boiler cleaning, and heat pump washing. Conducted full system tune-up per service agreement for Comfort Club member.
Responded to no heat service call for Empire wall heater. Diagnosed issue as pilot light outage. Successfully relit pilot and verified proper system operation. Customer reported having replaced thermostat batteries prior to service.
Diagnosed and serviced malfunctioning water softener that was not consuming salt. Identified salt bridge in brine tank as root cause. Successfully performed manual regeneration cycle, restoring proper function. Advised customer that due to system age, replacement should be considered in near future and scheduled follow-up with service advisor.
Responded to customer concern of IBC HC boiler (4 years old) randomly shutting down. Performed overdue maintenance service including thorough heat exchanger cleaning and system water replenishment to restore proper pressure. Unit was successfully tested with all zones functioning correctly and proper ignition verified. Determined that accumulated debris and low water pressure were the likely causes of the intermittent shutdowns.
Responded to a no-heat call for a 6-year-old furnace. Diagnosed rolled out switch activation and discovered heat exchanger with multiple perforations as evidenced by visible holes. Tagged unit as unsafe, shut off gas supply, and recommended against operation. Informed customer of need for heat exchanger replacement and arranged for advisor consultation regarding potential furnace replacement options.
Responded to service call regarding exterior faucet installation and washing machine connection. Located and opened shut-off valve to restore water supply to washing machine. Completed installation of outdoor bibb/faucet including necessary piping connections to integrate with existing plumbing system.
Responded to service call for 2-year-old heat pump not heating properly. Diagnosed multiple issues including continuous air handler operation triggered by steam humidifier calls, condensate drain leakage near garage air handler requiring replacement fittings, and client confusion regarding thermostat operation in this complex system. Return visit scheduled to complete annual maintenance service on boiler, air handler, and steam humidifier, and to install new humidifier canister and repair condensate drainage system.
Completed annual plumbing inspection per Family Rewards program. Conducted water quality analysis as requested. Identified significant plumbing issues throughout the residence including aging water heater system and inadequate water treatment setup. Scheduled follow-up estimate for whole house re-pipe and water treatment system installation.
Completed annual preventative maintenance on 1-year-old LP furnace. Performed full system inspection including flame sensor cleaning, condensate drain verification, gas pressure adjustment (corrected from low reading), and electrical component check. System is operating correctly with proper 55° temperature rise and clean air filter. Unit is in excellent condition with no operational issues noted.
Performed comprehensive tune-up service on both gas boiler and heat pump systems. Cleaned heat exchanger, flame sensor, and spark rod on the Lennox gas boiler located in garage, removing visible scale buildup. Inspected all heat pump components and verified proper system operation. Both systems functioning correctly upon completion of maintenance.
Performed comprehensive seasonal maintenance on 4-year-old furnace and 14-year-old AC unit. All furnace components inspected and found in good working condition including igniter, flame sensor, gas valve, blower assembly, induced draft motor, capacitor, and control board. Combustion analysis confirmed clean and efficient operation. AC electrical components checked with no issues found despite cooler weather limiting full system testing. Client confirmed adequate cooling performance during normal operation.
AC Repair Service Call: A homeowner reported their AC system struggling to maintain efficiency during off-cycles. Our inspection revealed refrigerant migration, reducing cooling performance. To resolve this, we installed a solenoid valve to regulate refrigerant flow, optimizing system operation and ensuring efficient temperature control.